Key Responsibilities:
Product Management:
- Support the senior trading team with all trading and website activity.
- Assist in the uploading, editing, and managing of product listings on various ecommerce platforms.
- Assist in uploading and co-ordinating the promotional and pricing changeovers on the website and communicating it to relevant stakeholders.
- Ensure accurate product descriptions, images, pricing, and inventory levels.
- Monitor product performance and make recommendations for optimisation.
- Carry out daily merchandising across the website.
- Update and monitor the website prices, promotions, vouchers and free items.
- Own the paid social media.
Customer Service:
- Monitor customer reviews and questions posed across the website, taking appropriate action to address any negative feedback.
Inventory Management:
- Conduct regular inventory checks and update stock levels on the ecommerce platform.
- Collaborate with the purchasing team to ensure optimal stock levels and prevent stockouts.
Market Research and Analysis:
- Keep abreast of industry trends, competitor activities, and emerging ecommerce technologies.
- Provide insights and recommendations for improving our online presence and sales strategies.
Promotions and Marketing Support:
- Assist in the planning and execution of promotional campaigns, sales events, and product launches.
- Collaborate with the marketing team to create compelling content for product listings.
- Co-ordinate promotional changes to third parties.
Testing and Monitoring:
- Assist in web development changes by supporting with testing across testing and live environments.
- Monitor the website for issues on a daily basis, carry out routine checks and ensure any potential problems are feedback and resolved.
Qualifications
- 2 years of experience in social media management, from a business perspective (Instagram, Facebook, Tik Tok, LinkedIn)
- Hands on experience in content development, creation and management
- Excellent copywriting skills.
- Ability to deliver creative content (text, image and video)
Additional Information
How to Apply:
https://assessment.testgorilla.com/testtaker/publicinvitation/2739eb01-8dc0-4dab-959d-%20b45a10f07a27